Your privacy is very important to us. We collect data from you, and we feel responsible to treat this data with the utmost confidentiality. By visiting our website or providing us with information, you agree to our privacy policy as set forth in this statement. We reserve the right to modify this privacy policy from time to time as necessary. The most recent statement will be published here. You can check it by regularly visiting our website to ensure you are aware of the most recent version. This statement applies to all Process Delight communications and services. This privacy statement explains how we use and process your personal data.
About us
When we refer to "us" or "we" in this statement, we are referring to Process Delight as a company, with trade number BE0685.868.291 in Belgium. We act in accordance with the "Law of 08.12.1992 on the protection of privacy in relation to the processing of personal data". This privacy law provides a general minimum level of protection and includes both the rights and obligations of the person whose data are processed and the rights and obligations of the processor itself. We also act in accordance with the General Data Protection Regulation, which has been in force since May 25, 2018. This places higher requirements on organizations and companies that use data. Below you will find our privacy policy, fully adapted to this new law.
How and why do we collect your data?
We collect data using cookies, web beacons and similar technologies. These are used to store and maintain your personal preferences and data. What data we collect depends, for example, on your privacy settings, the products you use and the data you provide when you use our services. We also receive data about you through third parties.
The information you give us is, for example, the data you provide through our website(s), e-mail, a contract, telephone contact or through other communication channels.
Similarly, if you submit a cover letter or resume, for example, we retain this information and our privacy policy applies. The information we automatically collect about you includes, for example, information about your visit to our website, products you viewed, the duration of your visit, any error messages, the full Uniform Resource Locators (URL), information about your interaction such as scrolling and clicking, and other actions you take on our website(s).
We also collect technical information such as your interprotocol (IP) address with which you connect to the Internet, browser type, operating systems and your login information.
The information we collect about you is used for several purposes. First, to provide you with information you request from us. In addition, we use your information to:
- Allow you to access our website(s), applications, services and any utilities that enhance security and prevent possible fraud, or, that allow the use of, for example, saved searches or a "shopping cart.
- To keep you informed of services for which you have already signed up or subscribed.
- Offer you information about any other services we offer.
- fulfill our obligations if you have entered into a contract with us.
- Notify you of any changes to our services.
- assess the performance of our website(s), applications, services and utilities.
- improve the presentation of our website(s) and services so that it is displayed as efficiently as possible.
- Maintain optimal security of our website(s).
- achieve internal purposes, such as research, data analysis and survey purposes.
The use of cookies, web beacons and similar technologies.
Cookies
These are small text files that are placed on your computer's hard drive through a website when you visit it. A cookie can distinguish users from each other. There are many different types of cookies, each with its own function. For example, a permanent cookie contains login information, and can remain on your computer for years if you do not delete it. Other cookies are deleted as soon as you close your browser (session cookies).
Cookies are necessary for us to operate our services. We use cookies to store your settings and preferences, to combat fraud, and we can use cookies to offer you advertising based on your interests.
Security measures are in place to prevent fraud. Only our authorized service providers and we have access to cookie data.
Of course, you can disable, block or delete these cookies provided your device allows it. You can manage cookie preferences in your device settings or in your browser. However, these must be set individually. The options and functions may vary from one browser to another. Check your device or browser settings for more information regarding deleting, blocking or disabling these technologies. Third-party cookies are subject to the third party's privacy policy. You may not be able to use some features or applications if you do not accept cookies and other similar technologies. As well as having to enter your password more often because you do not accept certain cookies.
Web beacons
These are small graphics on a Web page or e-mail, hidden from the user. Web beacons are generally not visible, but transparent or the same color as their background. The purpose of a Web beacon is to verify that a user has read an e-mail or seen a Web page. Web beacons are usually used in conjunction with cookies so that one can identify users and user behavior. One can thus analyze when a web page is visited or an e-mail viewed. We also use web beacons to collect relevant data.
Other technologies
Other technologies include pixel "tags. This is a piece of code added to the source code of a Web site. It sets actions in motion through 'triggers'. For example, a 'trigger' in turn causes a form to be sent or a new page to load.
Sharing of information and personal data
We may occasionally share or make information available to third parties, such as in the following cases; To protect our rights, property and safety -of us, our employees and our customers or others. This usually involves exchanging data with other companies to prevent fraud. If we are required by law or if data is requested by the government or another official government agency. To comply with a court order. We may make information available to strategic partners of ProcessDelight if such information is necessary to process contractual obligations. Provided that other service providers are bound by our privacy policy regarding the storage and processing of your personal data. If we engage an external party to process personal data on our behalf. However, this party is then bound by our privacy policy regarding data and information. Personal data of our customers are among the assets. If a merger, acquisition or some form of sale is planned, the assets will be transferred to these third parties or the buyer. If we transfer personal data to parties outside the European Economic Area (EEA), this will be done in accordance with the requirements of the law, such as agreeing on the level of data protection in that country. Also, your data will continue to be subject to the safeguards set out in the General Data Protection Regulation.
Safety
It is very important to us to protect your personal data and treat it with the utmost care. Naturally, we comply with the legal obligations surrounding the processing of personal data and privacy. We will also take all necessary measures with regard to the security of your personal data in order to guarantee the safe processing of this data. All information on this website has been checked with great care. However, we cannot be held liable for the content of our website(s) in terms of correctness, topicality and completeness. We take no responsibility for the privacy policies of other websites. Not even if you arrived at an external website via a link on our website or vice versa. Each website has its own privacy statement. We advise you to consult these if you visit another website.
Rights
Of course, you have the right to access the personal information we have stored about you. If you ask us not to process your personal information or not to make it available to third parties, we respect that and will not do so. You can easily stop newsletters by clicking on an available 'unsubscribe link',. You should know that we may ask for proof of identity if you or another person requests information on your behalf. If your personal data is incorrect or out of date you can ask us to correct it. You have the right to have your information deleted under certain circumstances. You also have the right to file a complaint with the Personal Data Authority if you disagree with the way your personal data is used. How long will your data be kept? We keep your data for as long as necessary for the relevant services. In any case, if you have a contract with us, we will keep your data for as long as specified in the contract or for as long as the duration of the contract. All your personal data is stored on our systems and provided with security measures. In some cases it is required by law to retain certain data. We may use this personal data to identify and contact individuals. Personal data to be processed by us include (but are not limited to) for example: name, address, telephone number, email address, date of birth, etc.
